Privacy Policy

1. Information We Collect

We collect information you provide directly when you register, transact, or contact us, including:

• Identity data: your name, phone number, and email address.
• Financial data: wallet balances, transaction history, and bill references (we do not store your bank card details).
• Usage data: how you interact with our WhatsApp bot and website, including timestamps and command sequences.
• Device & technical data: IP address, browser type, and operating system collected automatically when you visit our website.

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your bill payments and wallet transactions.
• Verify your identity and prevent fraud.
• Send transaction confirmations and service notifications via WhatsApp or SMS.
• Improve and personalise our services.
• Comply with legal and regulatory obligations under Nigerian law (CBN, NITDA, NDPR).

3. Sharing of Information

We do not sell your personal data. We share your information only with:

• Payment processors & billers — to fulfil your transactions.
• Regulators & law enforcement — when required by law or court order.
• Service providers — who help us operate (cloud hosting, analytics) under strict data processing agreements.

4. Data Security

We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, and role-based access controls. Despite our best efforts, no system is completely secure. Please safeguard your wallet PIN and do not share it with anyone.

5. Your Rights

Under the Nigeria Data Protection Regulation (NDPR) you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the National Information Technology Development Agency (NITDA).

To exercise your rights, contact us at privacy@beeshot.com.ng.

6. Data Retention

We retain your personal data for as long as your account is active and for a minimum of five (5) years thereafter as required by Nigerian financial regulations. Transaction records are retained for seven (7) years.

7. Cookies & Tracking

Our website uses essential cookies required for basic functionality. We also use analytics cookies (with your consent) to understand how visitors use our site. You can manage your cookie preferences at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Continued use of our services after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please reach out:

• Email: privacy@beeshot.com.ng
• WhatsApp: +234 707 044 3857
• Address: Lagos, Nigeria